Course Description
Working in a Patient-Centred way is a course designed for caregivers who want to provide compassionate, personalised care to patients. This comprehensive course aims to teach caregivers the importance of understanding and respecting patients' values, preferences, and needs while helping them navigate through the healthcare system. By adopting a patient-centred approach, caregivers can enhance patient satisfaction, improve health outcomes, and foster stronger relationships with patients and their families. The course is suitable for both new and experienced caregivers who want to enhance their skills in delivering patient-centred care.
What will be taught topics
- Understand the importance of effective communication in patient-centred care
- Recognize the role of empathy and active listening in building patient relationships
- Learn strategies to involve patients and their families in care planning and decision-making
Lesson list
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Exam- Principles of Care - Working in a Patient Centred Way
