Induction & Core Training for Non-Clinical Staff

In today's dynamic business environment, your non-clinical staff is the backbone of your organisation. Ensure they are fully equipped with our tailored e-learning courses designed to meet the Induction & Core Training requirements for non-clinical staff. Our courses cover all the essential aspects, from workplace safety to customer service, data ... Read more

In today's dynamic business environment, your non-clinical staff is the backbone of your organisation. Ensure they are fully equipped with our tailored e-learning courses designed to meet the Induction & Core Training requirements for non-clinical staff. Our courses cover all the essential aspects, from workplace safety to customer service, data protection to diversity and inclusion, offering a comprehensive, easy-to-access package that will take your non-clinical staff to the next level.

Our e-learning courses are crafted to be engaging and effective, offering a flexible and convenient way for your team to master the necessary skills. By investing in our bundle, you invest in the future of your organisation. Elevate your non-clinical staff's performance and ensure compliance with UK standards. Join the countless organisations who trust us for their non-clinical staff training, and enhance the efficiency and effectiveness of your workforce. Subscribe to our e-learning bundle today and witness your non-clinical staff exceed expectations. Hide

  • 18 courses
  • 14 hours
Induction & Core Training for Non-Clinical Staff

Course Description

First Aid is a crucial skill for healthcare workers, providing immediate assistance and care for individuals who have suffered an injury or illness, until professional medical help arrives. This course is specifically designed for healthcare workers in the United Kingdom, covering the essential knowledge and skills needed to confidently and effectively respond to a variety of medical emergencies. The course will teach you how to assess a patient, prioritise their needs, and perform life-saving techniques such as CPR, wound management, and managing fractures and sprains. By completing this course, you will become a more competent and confident healthcare worker, able to provide vital support during emergencies in various healthcare settings.

Course Topics

  • The role of a healthcare worker in providing First Aid
  • Assessing the scene and the patient
  • Basic Life Support (BLS) and Cardiopulmonary Resuscitation (CPR)
  • Choking and airway management
  • Wound management and bleeding control
  • Managing fractures, sprains, and dislocations
  • Burns and scalds
  • Recognising and managing shock
  • Medical emergencies such as seizures, stroke, and diabetic emergencies

Course Description

Preventing Radicalisation is a course designed to provide caregivers with the knowledge and skills needed to recognize and address the early signs of radicalization. This course aims to help caregivers understand the factors that can lead to radicalization and learn effective strategies to prevent it. By gaining an understanding of the process of radicalization, caregivers can play a vital role in ensuring the safety and well-being of those under their care.

Course Topics

  • Understand the process of radicalization and the factors that contribute to it
  • Recognize the early warning signs of radicalization
  • Learn effective strategies for preventing radicalization and promoting positive behavior

Course Description

Working with People with Mental Health challenges, Learning Disabilities, and Autism is a comprehensive course designed for Healthcare Workers who want to better understand and support individuals with mental health challenges, learning disabilities, and autism spectrum disorders. This course aims to equip Healthcare Workers with the knowledge, skills, and empathy necessary to provide quality care and support to these individuals, ensuring their well-being, dignity, and independence. The course focuses on understanding the nature of these conditions, identifying signs and symptoms, learning effective communication strategies, and implementing appropriate interventions and support techniques.

Course Topics

  • Recognize the signs and symptoms of common mental health conditions
  • Understand the challenges faced by individuals with learning disabilities
  • Explore the characteristics of autism spectrum disorders
  • Learn effective communication strategies for working with individuals with mental health challenges, learning disabilities, and autism
  • Identify appropriate interventions and support techniques for each condition
  • Discuss the importance of empathy, patience, and understanding in providing care

Course Description

Dementia Awareness for non-clinical staff course aims to provide caregivers with a basic understanding of dementia, its symptoms, and the impact it has on individuals and their families. This course is specifically designed for non-clinical staff who interact with people with dementia, such as caregivers, family members, and support staff. The course will focus on recognising signs and symptoms, understanding the different types of dementia, and learning effective communication strategies to better support individuals with dementia and their families.

Course Topics

  • Recognise signs and symptoms of dementia
  • Understand the impact of dementia on individuals and their families
  • Learn effective communication strategies with individuals suffering from dementia

Course Description

Risk Management and Incident Reporting - Level 1 is a beginner course designed to educate caregivers about the fundamentals of risk management and incident reporting in a healthcare setting. The course aims to help caregivers understand the importance of identifying, assessing, and managing potential risks to ensure patient safety and minimise adverse events. The course also focuses on the proper procedures and protocols for reporting incidents, including documentation and follow-up, to promote a culture of continuous improvement and learning.

Course Topics

  • Describe the process of identifying and assessing potential risks
  • Explain the role of caregivers in risk management
  • Understand the purpose of incident reporting and its significance in patient safety
  • Learn the steps and procedures involved in incident reporting
  • Identify the importance of documentation and follow-up in incident reporting

Course Description

Safeguarding Children and Young People - Level 1 is a comprehensive course designed for healthcare workers in the United Kingdom who play a crucial role in protecting the welfare of children and young people. This course aims to provide the necessary knowledge, skills, and understanding of safeguarding principles, procedures, and best practices to ensure the well-being of children and young people in a healthcare setting. By completing this course, participants will gain a solid foundation in safeguarding, learn to identify potential risks, and understand their responsibilities as healthcare professionals in reporting concerns and taking appropriate actions to protect young individuals.

Course Topics

  • The legal framework for safeguarding in the UK
  • Recognising signs and symptoms of abuse
  • Types of abuse and their impact on children and young people
  • Identifying and reporting concerns
  • The role of health care workers in safeguarding

Course Description

Safeguarding Adults and Vulnerable People is a course designed to educate caregivers on the importance of protecting vulnerable adults from abuse, neglect, and harm. This course aims to raise awareness about abuse, its various forms, and the indicators that may signal a vulnerable adult is at risk. The course also provides guidelines on responding to and reporting suspected abuse and emphasizes the importance of promoting dignity, respect, and autonomy for all adults in care settings. As a caregiver, understanding your role in safeguarding adults is essential for providing a safe and supportive environment for those in your care.

Course Topics

  • Identify different types of abuse and their indicators
  • Understand the role of caregivers in safeguarding adults
  • Learn how to respond to and report suspected abuse
  • Promote dignity, respect, and autonomy for vulnerable adults
  • Understand the importance of collaborating with other professionals in safeguarding efforts

Course Description

Resuscitation Basic Life Support is a fundamental course designed to teach caregivers the essential skills necessary to provide emergency care and support to individuals experiencing cardiac or respiratory emergencies. This course focuses on understanding the importance of early intervention and the appropriate steps to take when faced with life-threatening situations. By learning the principles of basic life support, participants will be better prepared to recognise and respond to emergencies effectively, ultimately improving patient outcomes.

Course Topics

  • The Chain of Survival in emergency situations
  • The process of cardiopulmonary resuscitation (CPR)
  • The use of automated external defibrillators (AEDs)
  • Proper technique for rescue breathing and choking relief

Course Description

Confidentiality and Data Protection is a fundamental course for caregivers to understand the importance of maintaining the privacy and security of sensitive information. As a caregiver, you will be responsible for handling personal and medical information of your patients. This course is designed to teach you the principles of confidentiality and data protection, as well as the legal and ethical obligations associated with handling sensitive information. By learning how to safeguard the privacy of your patients, you will be able to provide better care and build trust with them and their families.

Course Topics

  • Understand the legal and ethical obligations of confidentiality
  • Identify potential breaches of confidentiality and data protection
  • Learn best practices for handling and storing sensitive information

Course Description

Health, Safety and Welfare at Work is a fundamental aspect of ensuring a safe and productive working environment for all employees, particularly in the healthcare sector. This course aims to provide healthcare workers with a basic understanding of the principles and practices of workplace health and safety, as well as the responsibilities of employees and employers in maintaining a safe working environment. By understanding the importance of health and safety practices, healthcare workers can contribute to the prevention of workplace accidents and illnesses, and promote a culture of safety and well-being.

Course Topics

  • Understand the roles and responsibilities of employers and employees in maintaining workplace safety
  • Identify common workplace hazards and risks in the healthcare sector
  • Implement safe working practices and procedures
  • Recognise the importance of effective communication in promoting a safe working environment
  • Understand the role of risk assessments in preventing workplace accidents and illnesses
  • Learn about relevant health and safety legislation and regulations in the United Kingdom

Course Description

Hand hygiene is the process of cleaning one's hands to remove dirt, germs, and other contaminants. This is a important practice in maintaining good health, as proper hand hygiene can help prevent the spread of infections and illnesses. As a caregiver, understanding and practicing proper hand hygiene is essential in providing care for others, as it reduces the risk of transmitting diseases to vulnerable individuals. This beginner-level course will introduce the importance of hand hygiene, the proper techniques for handwashing and hand sanitizing, and the situations in which hand hygiene should be performed.

Course Topics

  • Proper handwashing techniques
  • Proper hand sanitizing techniques
  • Situations requiring hand hygiene in caregiving

Course Description

Infection Prevention and Control - Level 1 is a course designed to provide Home Health Aides with essential knowledge and skills to prevent and control the spread of infections in healthcare settings. The course covers fundamental concepts of infection control, including the chain of infection, transmission routes, standard precautions, and proper hand hygiene techniques. As a Home Health Aide, it is crucial to understand and implement infection prevention and control measures to protect both patients and caregivers from the risk of infection.

Course Topics

  • Understand the chain of infection and transmission routes
  • Discuss standard precautions and their application in healthcare settings
  • Demonstrate proper hand hygiene techniques
  • Identify personal protective equipment (PPE) and its correct use
  • Recognize the importance of environmental cleaning and disinfection

Course Description

Fire Safety Training is an essential course for healthcare workers to ensure the safety and well-being of both patients and staff in various healthcare settings. This basic level course aims to provide a comprehensive understanding of fire safety principles, prevention measures, and appropriate actions to take in the event of a fire. By gaining knowledge in fire safety, healthcare workers will be better prepared to identify potential hazards, implement preventative measures, and take swift and effective action in emergency situations.

Course Topics

  • Fire safety legislation and regulations in the United Kingdom
  • The principles of fire prevention and control measures
  • Identifying and reporting fire hazards
  • The correct use of fire safety equipment, including fire extinguishers
  • Evacuation procedures and emergency exit routes

Course Description

Equality, diversity, and human rights are fundamental principles in healthcare that ensure fair, respectful, and equitable treatment for all individuals, regardless of their background, beliefs, or personal characteristics. This course aims to provide healthcare workers with the essential knowledge and skills to promote and maintain an inclusive and non-discriminatory environment in their practice. By understanding the importance of equality, diversity, and human rights, healthcare workers can contribute to improving patient outcomes, enhancing the quality of care, and fostering a positive workplace culture.

Course Topics

  • Understand the importance of these principles in healthcare
  • Identify the different types of discrimination and their impact on patients and healthcare providers
  • Explain the legal and ethical framework surrounding equality, diversity, and human rights in healthcare
  • Explore strategies to promote inclusion and eliminate discrimination in the workplace
  • Enhance communication skills to address diverse patient needs
  • Recognise and respond to situations that may infringe on the rights of patients or colleagues
  • Know what to do if there are concerns about equality and diversity practices, including whistle blowing, bullying and dignity at Work

Course Description

Control of Substances Hazardous to Health (COSHH) is a course designed to educate Healthcare Workers on the identification, management, and prevention of hazardous substances in the workplace. The course aims to provide a solid understanding of the potential risks associated with handling and exposure to hazardous substances, as well as the best practices for maintaining a safe and healthy work environment. This beginner-level course is tailored for Healthcare Workers, focusing on the specific hazards and challenges they may encounter while providing care in various settings.

Course Topics

  • Identification and assessment of hazardous substances in the workplace
  • Safe handling and storage of hazardous substances
  • Personal protective equipment (PPE) and its proper use
  • Emergency procedures and first aid for hazardous substance exposure
  • Regulations and guidelines for hazardous substance control in the United Kingdom

Course Description

RIDDOR, or the Reporting of Injuries, Diseases, and Dangerous Occurrences, is a crucial aspect of workplace safety and health regulations. In the context of caregiving, it is essential to understand and comply with these regulations to ensure the well-being of both caregivers and those under their care. This course is designed to provide caregivers with an overview of RIDDOR, its importance, the types of incidents that require reporting, and the correct procedures for reporting such incidents.

Course Topics

  • Identify the types of incidents that need to be reported under RIDDOR
  • Understand the responsibilities of caregivers in reporting incidents
  • Describe the correct procedures for reporting incidents according to RIDDOR regulations

Course Description

Display and Screen Equipment (DSE) refers to devices or equipment that display information, such as computer monitors, laptops, tablets, and smartphones. This course is designed for caregivers to learn the basics of DSE, its potential risks, and how to ensure safe and comfortable usage. The course will help caregivers understand the importance of proper ergonomics, posture, and breaks when using DSE to minimize the risk of work-related injuries and strain.

Course Topics

  • Identify potential risks associated with DSE usage
  • Explain the importance of ergonomics and proper posture
  • Discuss strategies for reducing strain and preventing injury while using DSE

Course Description

This course focuses on essential techniques and best practices in moving and handling, emphasising the importance of proper body mechanics, ergonomic principles, and injury prevention. By the end of this course, participants will gain the knowledge and skills necessary to safely work in various moving and handling situations while minimising the risk of injury.

Course Topics

  • Ergonomic principles in moving and handling
  • Common moving and handling techniques for non-clinical staff
  • Identifying and mitigating risks associated with moving and handling tasks
  • Equipment and assistive devices used in moving and handling

Related collections

Similar collections you might be interested in exploring